Question: 1 . Avoidance: This method involves ignoring the conflict, pretending it doesn't exist, or sidestepping it . - Characteristics: Non - confrontational, passive - Pros:
Avoidance: This method involves ignoring the conflict, pretending it doesn't exist, or sidestepping it Characteristics: Nonconfrontational, passive Pros: Can provide temporary relief, may be beneficial if the conflict is minor or unresolvable Cons: Can lead to unresolved issues, may escalate the conflict over time Best to use: When the conflict is minor, or when there is no chance of resolution Accommodation: This method involves giving in to the other party's needs or demands. Characteristics: Cooperative, nonassertive Pros: Can maintain relationships, quick resolution Cons: May lead to resentment, can result in one's needs not being met Best to use: When the issue is more important to the other party, or when maintaining harmony is a priority Competition: This method involves pursuing one's own needs or goals at the expense of others. Characteristics: Assertive, uncooperative Pros: Can lead to quick decisions, may be beneficial in crisis situations Cons: Can damage relationships, may lead to winlose situations Best to use: When quick decisionmaking is necessary, or when defending important principles Compromise: This method involves finding a middle ground where both parties give up something to reach a resolution. Characteristics: Moderately assertive, moderately cooperative Pros: Can lead to fair outcomes, maintains relationships Cons: May lead to suboptimal solutions, can result in both parties feeling unsatisfied Best to use: When both parties have equally important goals, or when time is a factor Collaboration: This method involves working together to find a solution that fully satisfies both parties. Characteristics: Highly assertive, highly cooperative Pros: Can lead to winwin solutions, fosters teamwork and cooperation Cons: Can be timeconsuming, requires open communication and trust Best to use: When the issue is complex, or when both parties' input and commitment are needed for the solution
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