Question: 1 . Avoidance: This method involves ignoring the conflict, pretending it doesn't exist, or sidestepping it . - Characteristics: Non - confrontational, passive - Pros:

1. Avoidance: This method involves ignoring the conflict, pretending it doesn't exist, or sidestepping it.- Characteristics: Non-confrontational, passive - Pros: Can provide temporary relief, may be beneficial if the conflict is minor or unresolvable - Cons: Can lead to unresolved issues, may escalate the conflict over time - Best to use: When the conflict is minor, or when there is no chance of resolution 2. Accommodation: This method involves giving in to the other party's needs or demands. - Characteristics: Cooperative, non-assertive - Pros: Can maintain relationships, quick resolution - Cons: May lead to resentment, can result in one's needs not being met - Best to use: When the issue is more important to the other party, or when maintaining harmony is a priority 3. Competition: This method involves pursuing one's own needs or goals at the expense of others. - Characteristics: Assertive, uncooperative - Pros: Can lead to quick decisions, may be beneficial in crisis situations - Cons: Can damage relationships, may lead to win-lose situations - Best to use: When quick decision-making is necessary, or when defending important principles 4. Compromise: This method involves finding a middle ground where both parties give up something to reach a resolution. - Characteristics: Moderately assertive, moderately cooperative - Pros: Can lead to fair outcomes, maintains relationships - Cons: May lead to suboptimal solutions, can result in both parties feeling unsatisfied - Best to use: When both parties have equally important goals, or when time is a factor 5. Collaboration: This method involves working together to find a solution that fully satisfies both parties. - Characteristics: Highly assertive, highly cooperative - Pros: Can lead to win-win solutions, fosters teamwork and cooperation - Cons: Can be time-consuming, requires open communication and trust - Best to use: When the issue is complex, or when both parties' input and commitment are needed for the solution

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