Question: 1 . Balanced Scorecard ( BSC ) The Balanced Scorecard ( BSC ) is a strategic planning and management system that organizations use to align

1. Balanced Scorecard (BSC)
The Balanced Scorecard (BSC) is a strategic planning and management system that organizations use to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. The BSC measures an organization's performance across four perspectives: financial, customer, internal processes, and learning and growth.
2. Key Performance Indicators (KPIs)
Key Performance Indicators (KPIs) are a set of measurable values that demonstrate how effectively an organization is achieving key business objectives. KPIs can be used across different areas of an organization, including finance, sales, marketing, and human resources. They are quantifiable measurements that help organizations define and track the progress of their goals.

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