Question: 1. Begin your essay with an engaging introduction paragraph. 2. Explore what is meant by a service quality approach. 3. Examine the various assumptions and

1. Begin your essay with an engaging introduction paragraph. 2. Explore what is meant by a service quality approach. 3. Examine the various assumptions and elements of service quality and how it can apply to our criminal justice organizations. 4. Discuss the need for an organizational shift from existing measures to a service quality approach. 5. Identify measures criminal justice leaders can implement that can allow a shift from older approaches to a service quality approach

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