Question: 1. Below given are some examples of different cost or expense headings found in the income statement of Uni-Division Inc. Identify which category of the

1. Below given are some examples of different

1. Below given are some examples of different cost or expense headings found in the income statement of Uni-Division Inc. Identify which category of the cost of quality (internal failure, external failure, appraisal, preventive costs) each of these best fit into. a) Expenses for operating the non-destructive testing machine used for quality checks b) TQM training for the Uni-Divison employees c) Warranty claims by customers d) Wages for quality inspectors e) Scrapping of defective shafts and bearings f) Implementation of ISO 9001 quality standard g) Labor costs in rework of defects h) Cost for maintaining the ISO 9000 quality management system i) Expenses related to product recalls j) Penalty paid to customers due to product failure and damage caused to customer during product usage

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