1. Bob refuses to work with Daniel simply because Daniel is homosexual. Bob is likely to have some opinion toward those that are homosexual, and he transfers such opinion onto Daniel. Such perception bias is called

Multiple Choice

halo error.

recency error.

attribution error.

projection bias.

stereotype.

In the afterthoughts, Syl mentioned that Bob should attend some diversity training. Which of the following is least likely to be part of diversity training?

2. Multiple Choice

increasing awareness of perceptual biases

increasing interaction between different groups to improve personal understanding

improving self-awareness

emphasizing empathy toward others

increasing confidence in ones own beliefs about others

3. Bob seems to be aware that his negative attitude toward Daniel is due to his opinion about Daniels sexual orientation. Such bias is called

Multiple Choice

organizational discrimination.

unintentional discrimination.

fundamental discrimination.

intentional discrimination.

systematic discrimination.

4. Bob believes he cannot work with Daniel based on his sexual orientation. Assume that Bob only looks for signs of being unable to work with Daniel and ignores signs that point to an ability to continue to work together. This would be an example of the

Multiple Choice

correspondence bias.

recency effect.

confirmation bias.

halo effect.

self-serving bias.

5. Janet Kassevelli is a Director of Communications at Zenith Fine Furnishings. She has now been assigned to also oversee a special project regarding the website. Between her director position and team manager position for the special project, her self-concept could be described as having

Multiple Choice

medium complexity.

high complexity.

no complexity.

complete complexity.

low complexity.

6. Neither Jake Simms nor Sangeeta Chaturvedi take accountability for the lack of progress on the special project, and they go as far as to blame the other. This is an example of

Multiple Choice

self-serving bias.

correspondence bias.

self-enhancement.

self-fulfilling prophecy.

halo effect.

7. Janet admits that she needs to hold more conference calls to better understand her team members and their progress (as well as challenges). In the context of Joharis window, Janet not knowing what her team members are doing fits into which quadrant?

Multiple Choice

blind

open

unknown

hidden

closed