1. Case Analysis: Analyses the case identifying the key issues and/or problems. Identifies problems using evidence from the case plus theories and concepts

2. Linking theory and practice to the solution: Develops a solution to the issues or problems. Justifies the solution with evidence, management theory, approaches, concepts and/or models.

3. Recommends specific strategies to accomplish the proposed solution.

please help me analyses the case. Thank you

Introduction to Management Case Study Semester 1 2020 The Tace Company This case study is fictional and has been partly built using facts from several real companies The Tace Company is a Mexican food restaurant chain based in with a network of franchis and 25 retail stores nationally. It has been hailed as a success e s launch in 2009. Overa decade, The Taco Company shares have wurged more than 2500 percenta g e of the best performers on the market and making a lot of people w hy. In 2019 the compar e d revenue of VND 50,747.000.000 Background of The Taco Company boost The Taco Company sales. The Taco Company business model is based on franchisees growing sales, no profit with the head office taking a royalty from every s t ores are bought and sold on multiple of these was not on profit. The more stores in the network means morales are gener which results in more profits for head office The Taco Company selects its franchisees carefully those who genuinely believe The Taco Company's highly profitable business. However, when the store is not profitable franchisees we held to blame for bad business management. The stress of making ends meet took its toll on many franchisees who realised the business they had bought into was not viable, due to the company policies, especially on labour costs and a perception that the head office was only concerned about the welfare of people the headquarters, whilst The Taco Company profits is growing, the selling price of tacos and other men items is getting lower due to high competition in the fast-food sector. However, the cost of making tacos is borne by the franchisees who are struggling to make a decent profit due to them not being able to pass on the increasing high costs of running the stores Understanding the CEO The Tace Company CEO Mrs Nguyen believes the only way a business can deal with challenges is to work out ways of turning a negative into a positive. For example, legislation on employee conditions as forced up The Taco Company labour costs over the last four or five years that means people are getting better pod which means the company is holding on to employees for longer she says "The result our teams make feweri es in store and are more committed to the organisation Mr. Nguyen encouragement and training programs to engage and motivate . We people through a range of systems to become better Mexican food maken. There are training cows and we time you and you go through tests, and you get different bodies on your shirt and so on. The Taco Company staff respond to her nurturing leadership with loyalty. As a reward every years Nguyen takes her top team to Singapore to view new technologies that could be introduced into the The Taco Company outlets. Worker unhappiness The reality of life inside The Tace Company is not what is portrayed to the general public. Many workers are unhappy due to widespread underpayment of wages, and not always paying staff their full entitlements was found to be standard practice aromany stores, Hardworking made ew tips and often suffered abuse from the managers Affected workers were reluctant took out for fear of retribution The Tace Company woreman Milong the years to get the courage to wormhead office that is boss M Thao, who was one of the most powerful tran s anda member of the Tace Company in Franchise Advisory Committee was exploiting workers. The owned stores the CN Minh City Mr Long remember working on how thout a b o ating with a conditioning working dose to a 200 degree oven had to bring info horts the the long de world wh o hun week but that his pays showed he worked hous i ng above hours would at penalties. This had the effect of denying him overtime payments for hours he worked was told the money the mode we good , but that then we wery nervous and ard working in the the w ood w e shouted or the one w would be put in the over, he was se madhe said Franchisees After claims of unlawful conduct by franchises were made to head office, The Tace Company audited its stores and terminated four franchisees for wage fraud. The audit uncovered a strong telihood of unlawful and fraudulent behaviour, driven by greed, including manipulation of worker shift hours by the franchisee, breach of payrol conditions and practices, not paying overtime, not paying the correct hourly rate. The Tace Company said it has zero tolerance for worker exploitation and will take action against anyone caught deliberately underpaying workers Why were some franchises acting like this competition with other food chains number of franchises describe the head office mascara with its og demands to we record profits franchises reported being very stressed long hundreds of o m Dong They were money they were cutting costs Franchise web w ed to pay more and more ongoing where prices remained the changed all of which put pressure on and franchise Milong reported that head office shortly where it is in April 2019. The long hours, poor pay. and heat exhaustion n ot to m e ever heard back from The Tace Company and never received back pay ITM concepts this case relates to Stakeholder theory/Power/Ethics/Organizational culture/Human resource Management from Module 1 te 6 You must follow the marking rubrics structure when writing your case study analysis