Question: 1. Case Study In this section, introduce the case study 2. Assistant HR Director In this section, outline what you, the Assistant HR Director did

1. Case Study In this section, introduce the case study

2. Assistant HR Director In this section, outline what you, the Assistant HR Director did well and where you might have improved - done differently.

3. Bellman In this section, describe what Ramon did well and where he might have improved - done differently.

4.Front Office Manager In this section, summarize what Joe the Front Office Manager - did well and where he might have improved - done differently.

5.Human Resource Director In this section, review what Maria, Human Resource Director - - did well and where she might have improved - done differently.

6. Strategies In this section, evaluate and provide strategies the hotel could implement to avoid this situation from happening.

7. Conclusion

8. Works Cited (2)

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