1. Classify:

Instructor fees for quality training is :

Prevention Cost

Detection Cost

2. Test equipment maintenance costs is:

Detection Cost

Internal Failure Cost

External Failure Cost

Prevention Cost

Internal Failure Cost

External Failure Co

3.Responding to customer complaints is:

Internal Failure Cost

Prevention Cost

Detection Cost

External Failure Cost

4. Installation of training equipment is:

Prevention Cost

Internal Failure Cost

Detection Cost

External Failure Cost

5.Recalls is:

Internal Failure Cost

External Failure Cost

Prevention Cost

Detection Cost

7.Packaging inspection

Internal Failure Cost

External Failure Cost

Prevention Cost

Detection Cost

8.Lost sales

Internal Failure Cost

Prevention Cost

Detection Cost

External Failure Cost

9. Repairs

Internal Failure Cost

Prevention Cost

Detection Cost

External Failure Cost

10. Marketing research

Internal Failure Cost

Prevention Cost

Detection Cost

External Failure Cost