1 - Compare and contrast the planning top managers do with that done by supervisors.

2 - Define each type of plan and explain the circumstances when short-term plans are preferred vs. long-term plans and standing plans

. 3 - Illustrates the differences between a traditional supervisor in a small business from an entrepreneurial supervisor and an intrapreneur.

4 - What is a benchmark and why do companies use it in their operations with other organizations in their industry?

5- What is a balanced scorecard and how are its components used in organizations?