1: Competency framework usage is the modern best practice in management.

1. What is meant by competency
2. What are the benefits of using such a framework
3. How to develop a competency framework
4. How you are going to apply it to your organization

2: With your study of the theory of Conflict Styles:

1. What are the different conflict styles
2. What is the role of culture in conflict
3. How you can use effective communication in minimizing conflict at your organization
4. What initiatives you can apply to your organization to enhance teamwork.