1) consider a library that spends $25,000 to move most of its books from one part of the library to another. is this a value-added cost?

2)"you can get the cost of customers by first computing the cost of the products they buy and then multiplying by the number of units of each customer buys." do you think this approach would assist in cost management?why?

3)Consider the following actions of a college trying to manage the costs of its library.

Required Match each of the process improvements listed with how they deliver cost reductions. Process Improvement 1. Library books may now be renewed online by the reader rather than at the library with the assistance of a library staff member. 2. Library hours have been reduced. 3. Student workers have been trained to become more efficient at performing cataloging tasks. Deliver Cost Reduction a. By reducing the frequency of activity. b. Improving the efficiency of the activity. c. By both a and b.