1. Consider Lucinda's behaviors and pinpoint the behaviors that are unacceptable in the workplace and the possible impacts of each. 2. Lucinda has a track record of poor behavior; what makes Lucinda's behavior hard to manage? 3. What alternatives should Duke consider to address Lucinda's behavior? What course of action should he pursue? design chart to examine the pros and cons of each alternative. 4. What other HR issues can you identify in this case?