Question: 1 d . One advantage for Dell in using blogs is . . . One advantage for Dell in using blogs is that they give

1d. One advantage for Dell in using blogs is...
One advantage for Dell in using blogs is that they give Dell the ability to ________Blank while engaging in conversation that builds better relationships.
Multiple Choice
provide a platform for entertainment
listen to customers
control the brand's message
talk face-to-face with consumers
combat negative word of mouth

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