Question: 1. Define and describe an enterprise system and explain how enterprise software works. 2. Define and describe customer relationship management and explain why customer relationships

1. Define and describe an enterprise system and explain how enterprise software works. 2. Define and describe customer relationship management and explain why customer relationships are so important today. 3. Describe the capabilities of customer relationship management software for sales, marketing, and customer service. A minimum of 2 pages long.

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