Question: 1. Define and describe the value chain model. (4) 2. Define an information system and describe the activities it performs. (4) 3. Explain how

1. Define and describe the value chain model. (4) 2. Define an

1. Define and describe the value chain model. (4) 2. Define an information system and describe the activities it performs. (4) 3. Explain how enterprise applications improve organizational performance. (4) 4. Describe the characteristics of transaction processing systems (TPS) and the roles they play in a business. (4) 5. List six reasons why information systems are so important for business today. (6) 6. Define an organization and compare the technical definition of organizations with the behavioral definition. (6) 7. Describe the impact of the Internet and disruptive technologies on organizations. (6) 8. Define Porter's competitive forces model and explain how it works. (6) 9. Define business processes and describe the role they play in organizations. (4) 10. Explain why there is considerable organizational resistance to the introduction of information systems. (4)

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