Question: 1. Define operations management. Will your definition accommodate both manufacturing and service operations? (9 points) 2. Explain main phases of project management. (9 points) 3.

1. Define operations management. Will your

1. Define operations management. Will your definition accommodate both manufacturing and service operations? (9 points) 2. Explain main phases of project management. (9 points) 3. Describe QFD and its usage in product development (9 points)

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