Question: 1. Define the Hotel. 2. Classify hotels by activity, financing, management, market, ownership, meal plan, price, rating, service, structure, type. 3. What are the two

1. Define the Hotel.

2. Classify hotels by activity, financing, management, market, ownership, meal plan, price, rating, service, structure, type.

3. What are the two associations that determine hotel ratings in the U.S.?

4. Describe the hotel rating systems.

5. What is the Extended Stay Hotel?

6. What is the Boutique Hotel?

7. Compute the Percentage of Hotel Occupancy, the Average Daily Rate (ADR), and the Revenue per Available Room (RevPAR).

8. Discuss the difference between the ADR and the RevPAR.

9. Discuss why the RevPAR is more accurate in assessing the hotels financial outcomes, compared to the ADR.

10. What is the Franchise Hotel in ownership?

11. What are the advantages and disadvantages of franchise hotels, in comparison with privately owned and managed hotels?

12. What is the Organization Chart?

13. List all possible Departments in a large-scale hotel and describe their major responsibilities and roles.

14. What is the role of Concierge?

15. Identify Uniformed Services and give an example.

16. Compare Guaranteed reservations with Unguaranteed Reservations.

17. What is the Hotel Property Management System (PMS)?

18. Explain the primary roles of the PMS in hotel operations and management.

19. What is the Global Distribution System (GDS)?

20. Explain how the Property Management System, the Global Distribution System, and the Central Reservation System (CRS) are interdependent in the hotel industry

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