1. Define the role of CRM in your own words. 2. What are the key differences between...
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Question:
1. Define the role of CRM in your own words.
2. What are the key differences between todays CRM and the early generation of CRMs?
3. How does CRM impact the companys bottom line or performance?
4. What are the major types of CRM?
5. Briefly describe the customer relationship processes.
6. What is hosted CRM?
Related Book For
College Algebra With Modeling And Visualization
ISBN: 9780134418049
6th Edition
Authors: Gary Rockswold
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