Question: 1 . Definitions Competitive advantage, value chain, switching cost 2 . What are the five competitive forces in Porter s competitive force model? How can

1. Definitions Competitive advantage, value chain, switching cost 2. What are the five competitive forces in Porters competitive force model? How can IT and the Internet be used to change the strength of these competitive forces? 3. What are the four generic strategies for achieving competitive advantage? 4. Whats the Internets impact on competitive advantage? 5. What are the primary and support activities in a value chain? Examples?

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