$1-$ Describe the following process model as text.

$2-$ Model the following business process. Use pools and lanes where needed.

The motor claim handling process starts when a customer submits a claim with the

relevant documentation. The notification department at the car insurer checks the

documents upon completeness and registers the claim. Next, the Handling

department picks up the claim and checks the insurance. Then, an assessment is

performed. If the assessment is positive, a garage is phoned to authorize the repairs

and the payment is scheduled $($in this order$).$ Otherwise, the claim is rejected. In

any case $($whether the outcome is positive or negative$),$ a letter is sent to the

customer and the process is considered to be complete.

$3-$ Model the following process for selecting Nobel Prize laureates for chemistry.

September: nomination forms are sent out. The Nobel committee sends out

confidential forms to around $3,000$ people$$selected professors at universities

around the world, Nobel laureates in physics and chemistry, and members of the

Royal Swedish Academy of Sciences, among others.

February: deadline for submission. The completed nomination forms must reach

the Nobel Committee no later than $31$ January of the following year. The committee

screens the nominations and selects the preliminary candidates. About $250350$

names are nominated as several nominators often submit the same name.

March$$May: consultation with experts. The Nobel committee sends the list of the

preliminary candidates to specially appointed experts for their assessment of the

work of the candidates.

June$$August: writing of the report. The Nobel committee puts together the report

with recommendations to be submitted to the Academy. The report is signed by all

members of the committee.

Test $1--$ Business $2710$

All these questions are from the book $$Fundamentals of Business Process Management$,2$nd Edition, by Marlon

Dumas, Marcello La Rosa, Jan Mendling, Hajo A$.$ Reijers, Springer.

September: committee submits recommendations. The Nobel committee submits

its report with recommendations on the final candidates to the members of the

Academy. The report is discussed at two meetings of the chemistry section of the

Academy.

October: Nobel laureates are chosen. In early October, the Academy selects the

Nobel laureates in chemistry through a majority vote. The decision is final and

without appeal. The names of the Nobel laureates are then announced.

December: Nobel laureates receive their prize. The Nobel Prize award ceremony

takes place on $10$ December in Stockholm, where the Nobel laureates receive their

Nobel Prize, which consists of a Nobel medal, a diploma, and a document

confirming the prize amount.