1. Determine the main issue or problem that needs to be resolved? 2. Give at least 2-3 possible solutions for each case. 3. Write your answers in full sentences, paragraphs, and use 150-250 words for each case study response. 4. The format for your work should include a statement(s) about the situation including the issue, followed by short paragraphs discussing possible solutions to resolve the problem and why you believe your options may work.

Case #1. Socorro is a contracted consultant as a brand and web designer. She has been hired by a client for over six years, as their main designer. Through initial discussions, she and her client came to a verbal agreement that her work would include branding, all image design work, photography, website designs and content. She has provided them with incredible work, and just-in-time solutions to their panicked problems. She has been a loyal and hard-working supplier to the company. Recently, due to a huge growth in the business, the company decided to hire an additional contractor to handle other design projects that Socorro couldnt provide in a timely matter. Because of this new contractor, Socorros shared workload with the company was actually cut in half. To supplement her income, she was forced to seek other clients, reducing her availability for her long-term client. Some of the new staff at the company have asked her to solve issues that were caused by the other supplier, and Socorro has obliged, since she has been with the company for so long. However, the staffs expectations on turn-around time have been unreasonable, and Socorro, willing to help them has put in hours of work without charging them. She is frustrated, but worried that if she complains she will be let go, and currently it is her main source of income. Introduction to the situation The Problem in this case is Some good solutions include

Case #2 Dorian and Abdul own a training center for new Canadian immigrants. They teach the skills needed to find employment. They offer lectures, case studies, life skills and relevant assignments that will help their clients create a career path, resume, cover letter, application forms, etc. The fees for this training program are relatively high, but to make the program reasonably prices, much of the fees are Government funded. For those clients who are ready and have completed their assignments well, the company also offers a free four-week job training in a Canadian business that aligns with the students skillset. The students are also paid a small income while they are working. The entire program is government funded and the final job placement ratio is important to secure future government contracts. Recently, the owners hired a new instructor, Jillian, whom initially everyone liked and valued. However, some of the students complained that Jillian was very strict in her marking and would make comments that made her students feel stupid, even though they were new to Canada and trying their best. She would insist on not marking any of their assignments unless they were error free. Some of the younger clients chose not to do their assignments, and started missing her classes. Dorian and Abdul became aware of the situation, and are worried about the success of their business, and of course, their reputation to be an excellent training school for new Immigrants. Answer here below covering the following: Introduction to the situation The Problem in this case is Some good solutions include