Question: 1. Develop a Consulting action plan that you can implement to improve your ability to determine the customers needs. Your Consulting plan should include the

1. Develop a Consulting action plan that you can implement to improve your ability to determine the customers needs. Your Consulting plan should include the following minimum criteria: The different categories of information that you will need in order to determine the customers needs, as well as comply with Mercedes-Benz policies A comprehensive list of questions that you will use to qualify the customer

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