1. Develop a team work plan.

Collate the notes that you took during the meeting, adding any points that you may have missed during the meeting. Where you find that some information is missing, use analytical thinking techniques to generate possible solutions, not forgetting that you can seek input from others as required

Use the Team Work Plan Template to list and describe activities that were brought up during the meeting, following each idea through its goals, timeframe, and who is responsible for individual tasks.

Ensure that a team member is clearly responsible for each task, and that specific productivity measures are allocated as outcomes for each idea. Each team member's responsibilities should be collated so each has a clear understanding of what is expected of them and when.

Save this document as Draft Team Work Plan.

2. Send an email to the business owner (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should summarise the project from the outset, including what was discussed at the meeting, until the present time.

Describe the attached team work plan, including how it was generated and how it will be monitored.

The email text should also ask if the owner wants any changes made to it before it is sent out to the team members.

The email's text should also ask for the owner's authorisation to send the work plan to the rest of the team and delegate the tasks according to the plan

Attach your draft team work plan to the email.

3. Revise your team work plan.

Update your work plan to reflect the feedback given to you by the owner.

Save this document as Revised Team Work Plan.

4. Send an email to the owner and your team (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (professional but casual and warm) style.

It should give a short summary of the work plan and ask for their feedback.

Attach your revised team work plan to the email.

5. Prepare to meet with Tristan.

Identify any barriers to Tristan taking on the tasks and responsibilities that you are going to delegate to them and think through techniques or processes that you could use to overcome them.

You will be required to provide mentoring and coaching to support Tristan. Make sure that you understand the differences between mentoring and coaching to ensure that you can provide both during the meeting.

You will also be required to evaluate the team member's skills and provide opportunities for their individual development. Think through how you can speak during the meeting.

6. Meet with Tristan (your assessor).

This meeting will take place at your workstation.

The objective of the meeting is for you to coach and mentor Tristan in how to draft a document in Microsoft Word and email it to you.

First speak to Tristan about the tasks that you intend to delegate to them.

You are required to implement the techniques or processes you have thought of to overcome any barriers that Tristan presents to taking on the job.

When you have gained Tristan's agreement, evaluate their computer skills by asking them to open up their internet account and then Word document.

Demonstrate, opening your internet account, creating a new Word document, attach the document to an email and send it. Describe how emails can be sent to a number of people or a group - and that once you receive the email you will access it and then copy the information into the social media platform.

Ask Tristan to demonstrate to you that they can do. Coach them through the process as necessary.

As part of the mentoring component of this activity, you are required to encourage a trusted, ongoing relationship to form between you. you should demonstrate effective communication skills including:

Speaking clearly and concisely

Using non-verbal communication to assist with understanding

Asking questions to identify required information

Responding to questions as required

Using active listening techniques to confirm understanding

Before concluding the meeting, ensure that you gain Tristan's commitment carrying out the tasks that you have assigned him.