1. Develop an Arena model for a Coffee Shop as per the criteria given below: - The shop works in 2 shifts from Shift-1 from 6:00 A.M to 10:00A.M and Shift-2 from 7:00P.M to 11:00P.M every day. - Customer arrive at the shop with a mean time between arrivals of 15 minutes; with the first arrival at time 6:00 A.M. They immediately proceed to Cash counter that has a single person who takes 15 minutes (constant) for serving each customer. - After cash counter, they proceed either to the service counter or go out of the shop. - The probability of going to the Service counter is 95%. - The Service Counter has a single worker working with a mean service time of 20 minutes. A customer enters the service counter only if he finds the number of waiting customers at service counter is less than 10. - The customer depart the shop upon completion of service. - Assume base time is in minutes. - Animate the model appropriately with figures. - Put text boxes in your Arena files with the numerical results requested - Run the simulation for 1 working days with 10 replications and complete the following table. (Upload