Question: 1. Differentiate between standardization and normalization. Support your answer by mentioning one example of each. ? 2. Conduct a desk research (using secondary sources) on

1. Differentiate between standardization and normalization. Support your answer by mentioning one example of each. ?

2. Conduct a desk research (using secondary sources) on ISO organization: Your research should address following points:

a. Definition.

b. Importance.

c. Classifications and standards.

d. How does ISO regulations affect the transport industry?

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