1. Differentiate between training and development.

2. What is the training process?

3. Why do we conduct a needs analysis as the first step in the training process?

4. What are the types of training methods?

5. What is the ideal training method?

6. What are the approaches to employee development?

7. What is an example of job experiences in employee development?

8. Differentiate between coaching and mentoring.

9. What is performance management?

10. What are the components of performance management?

11. Why is performance management important?

12. How do we define performance expectations?

13. Performance management and performance appraisals are the same. True or False and why?

14. Describe the three types of performance appraisals?

15. Who should conduct the performance appraisal?

16. What is the ideal performance appraisal format?