1. ERP implementation - A Journey. 2. various phases involved in ERP Implementation. a. what is working and What is not.

b. Researching Industry Best Practices.

c. Collecting KSF - Key Success Factors.

d. Finding an implementation partner.

e. Estimating TCO of the software.

3. stakeholders and their roles in an ERP implementation. a. Business Sponsors.

b. Program Leadership.

c. Process Leadership.

d. Change Management Leadership.

e. Technology Leadership.

f. Support Leadership.

g. External Partners / Integration.

4. ERP implementation Methodologies.

5. Planning an ERP implementation. a. Big Bang Implementation.

b. Phased Roll out by Process.

c. Phased Roll out by business area.

6. Evaluating the success / failure of an implementation.

a. Evaluation Matrix. b. Evaluation Methodology. c. TCO and Financials. d. Process Benefits and enablement.