Question: 1. Explain Customer Driven Excellence with an appropriate example 2. Discuss each element of DMAIC phases 3. Distinguish two types of benchmarking that can be

1. Explain Customer Driven Excellence with an appropriate example

2. Discuss each element of DMAIC phases

3. Distinguish two types of benchmarking that can be applied in an organization

4. Identify the benefits of lean manufacturing. Provide an example for each benefit

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