Question: 1. Explain how external factors such as globalization, technology, and workforce diversity influence the HRM of a company. 2. Is the US workforce getting more

1. Explain how external factors such as globalization, technology, and workforce diversity influence the HRM of a company.

2. Is the US workforce getting more or less diverse? What is the challenge for having diverse groups of employees in the workplace? What are the characteristics of Generation Y? What is the implication for HRM to work with Gen Y? Do we (the US) have a shortage of labor?

3. What does it mean by continuous improvement philosophy (Kaizen in Japanese) and why is that important? What are its 5 components? What can you learn and apply this philosophy to your life and work? What does it mean by work process engineering? Based on these two opposing ideas of management, what should we do?

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