1. Explain how you can make sure that workplace resources are used in an efficient, cost-effective, and safe way. Write your answer in no more than 250 words.

2. Briefly explain the steps you would take to adjust implementation of the operational plan. Write your answer in no more than 150 words.

3. Explain what information you could gather which would determine the operational and productivity performance of the business. Write your answer in no more than 150 words.

4. Identify and explain two KPIs your organisation has in place to measure your personal performance, and one KPI in place to measure the work teams performance on the whole. If you do not have a workplace to refer to, suggest KPIs which would be relevant to each of the two scenarios.

5. Explain the importance of ensuring that performance records are maintained in the workplace. Write your answer in no more than 150 words.

6.Explain how you would structure a report to ensure that all of the relevant information was included. Write your answer in no more than 150 words