Question: 1. Explain in detail the differences between a group and a team. 2. Compare and contrast a formally appointed team and an informally appointed team.

1. Explain in detail the differences between a group and a team.

2. Compare and contrast a formally appointed team and an informally appointed team. What are some advantages and disadvantages of each?

3. What are norms? How do they evolve? When do they work best?

4. How do you build a cohesive team?

5. What are some ways to influence an informal team?

6. Explain total quality management.

7. What is empowerment? What are the two types of empowerment?

8. What are some of the major challenges a team must overcome in order to be successful?

9. Explain the differences between a coach and a mentor?

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