Question: 1. Explain the differences between formal and informal letters. (5 marks) 2. What is the differences between greetings and salutation? (5 marks) 3. Give THREE

1. Explain the differences between formal and

1. Explain the differences between formal and informal letters. (5 marks) 2. What is the differences between greetings and salutation? (5 marks) 3. Give THREE (3) important of salutation. (6 marks) 4. Explain the importance of business letter. (6 marks) 5. Indicate SEVEN (7) tips for writing business letter. (7 marks) 6. Define event management. (3 marks) 7. When an even planner wants to succeed, he or she must have the qualities. Explain the THREE (3) qualities. (6 marks) 8. List the SEVEN (7) steps in event management. (7 marks) 9. Define etiquette (2 marks) 10. Draw an organizational chart to develop and assemble your team for an event. (10 marks) 11. The first impression is very important in professional event. Elaborate the reason why first impression is important. (12 marks) 12. Narrow down EIGHT (8) differences between fixed expenses and variable expenses? (8 marks)

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