1. Explain, through an example from your everyday life, how can External Locus of Control cause low levels of Conscientiousness personality characteristic? Make sure you describe the underlined concepts in your answer. For questions 2 and 3 only, read the below paragraph then answer the following questions: "Hi, I'm Huda, I'm the marketing manager at a telecom company here in Bahrain. I feel more motivated when I receive monetary rewards. For example, I work for the current company because I receive a high monthly salary and lots of annual bonuses. I even studied just for the grades so I can get into a high paying job. I even help another person only if I know my boss will know about it and I will be praised by my friends and family. Last year I did a couple of volunteer work because it looked good on my C.V." 2. According to the above paragraph, is Huda intrinsically or extrinsically motivated? Explain why you think so using evidence from the above paragraph. 3. Which one of Maslow's needs level does Huda belong to the most? Explain your answer. 4. Based on your studies of Communication skills and Emotional Labor, explain why can employees who are in "deep-acting" give more professional feedback to customers than those in "surface acting"? Make sure you describe the underlined concepts in your answer. 5. Based on your studies of Job Satisfaction, explain how an employee's Perceived Equity affects his/her job satisfaction levels. Make sure you describe the underlined concepts in your answer. Perceived Equity Work Performance Quality Rewards Job Satisfaction