1. Exploring client and stakeholder needs is an integral part of the developing case management plans. Explain how a range of client and stakeholder options can be explored and included in a case management plan.

2. Monitoring is a necessary part of implementing action plans. List and describe five methods that can be used to monitor clients' case plans.

3.Explain how an organisation can match client needs with the availability and expertise of care workers.

4. What can happenif client targets are set too high or low?

5. List and describe five strategies that minimise or eliminate complex or high risk situations?

CHCCSM005

Develop, facilitate and review all aspects of case management

Diploma in community services