1. Flow Process Chart:

Summary	Present Total # Time	Proposed Total # Time	Difference Total # Time
Operations (O)
Transportations ()
Inspections ()
Delays (D)
Storage ()

Distance Traveled

Ft.

Ft.

Ft.

Details of Present Method

Present Method	Operation/ Transportation /Inspection/ Delay/Storage	Distance (feet)	Time (minutes)
	O D
	O D
	O D
	O D
	O D
	O D
	O D

Details of Proposed Method

Proposed Method	Operation/ Transportation /Inspection/ Delay/Storage	Distance (feet)	Time (minutes)
	O D
	O D
	O D
	O D
	O D
	O D
	O D
	O D
	O D

Complete one flow process chart for the current procedure for handling mail:

1. Sort mail by addressee. (5 minutes) 2. Deliver mail to addressees. (200' round trip, 20 minutes) 3. Open remaining mail. (5 minutes) 4. Read mail to see who should answer it. (average 2 hours -convert hours to minutes!) 5. Write name of responsible staff member on top of mail document. (average 20 minutes) 6. Sort mail by name of responsible staff member. (average 5 minutes) 7. Deliver mail to addressees. (200' round trip, 20 minutes)

Make sure to fill in the summary at the top of the page. Note the difference between the present and proposed procedure.