Question: 1 - for - All is a super app that allows you to book car rides, get food and groceries delivered to your home and
forAll is a super app that allows you to book car rides, get food and groceries delivered to
your home and make payments at a wide range of convenience stores, supermarkets and
public transport systems.
When you sign up for the forAll super app, you have to provide your name, birthdate,
home address and credit card payment details. You also need to give the app permission to
retrieve your geographic location from your mobile phone so that drivers know where to
pick you up or deliver the food that you have ordered.
forAll gives you promotional discounts if you link your social media accounts to the app
and do actions such as share reviews on your Facebook page of food that you have ordered
through forAll, and post videos on the apps Instagram account of the scenery during car
rides that you book through the app.
This morning, a cybercrime group called Beep hacked into forAlls database and accessed
the details of people who have the app installed on their mobile phone. Beep said that they
were able to do this because a few employees of forAll logged into their personal Yahoo
email accounts, from forAll work laptops, using insecure passwords.
Beep has now released credit card details on the linked social media accounts of many users
of the forAll app.
Please address the following questions in your writeup:
What should forAll do to address this evolving situation?
How should forAll use social media analytics to track public reaction to this incident
over the next few days?
What should forAll do towards ensuring that this type of data breach does not occur
again?
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
