1. From a practical point of view, why is it important for allmanagers and future managers to have a good commandof human resource management concepts and techniques?

2. In what way is human resource management todaybecoming more important for a company?

3. You own a small business and your friend, over lunch, justmentioned that it sounds like you have an employeeengagement problem. What exactly would you do toimprove employee engagement in your company now?

4. Technology is in many ways revolutionizing how employersrecruit for employees. You manage a small womensclothing store and need to hire an assistant manager. How would you use social media to recruit candidates?

5. What is a structured interview, and how would you evaluatea candidate after this kind of interview?

6. You manage a small restaurant in Columbus, Ohio andkeeping good employees is one of your biggest challenges. Most wait staff and kitchen staff last no more than 8-9 months. Explain what you would do to improve employeeretention.