$1.$ Given below is an organization$$s perspectives and its objectives. Setup the context of the Process Identification by executing items a to c: $(15$ marks$)$

a$.$ Defining: This involves clearly defining the objectives, scope, and boundaries of the process under examination. It establishes the purpose and outcomes that the process is meant to achieve.

Steps:

$1.$ Start by clearly identifying the objectives of the process. What are you trying to achieve?

$2.$ Determine the scope of the process. What activities are included, and what are not?

$3.$ Set boundaries to understand where the process starts and ends.

$4.$ Document the purpose and expected outcomes of the process.

b$.$ Mapping: Mapping entails visually representing the sequence of activities, tasks, and interactions within the process. This can be done through flowcharts, diagrams, or other visual aids to provide a clear understanding of how the process operates.

Steps:

$1.$ Gather information about the activities, tasks, and interactions involved in the process.

$2.$ Choose a suitable method for visualization, such as flowcharts or diagrams.

$3.$ Start mapping by outlining the sequence of activities from start to finish.

$4.$ Use symbols, arrows, and labels to represent the flow and connections between different steps.

$5.$ Review and refine the map to ensure clarity and accuracy.

c$.$ Analysis: Analysis involves evaluating the mapped process to identify inefficiencies, bottlenecks, redundancies, and areas for improvement. It often includes gathering data, measuring performance metrics, and using analytical techniques to assess the effectiveness and efficiency of the process.

Steps:

$1.$ Examine the mapped process to identify any inefficiencies, bottlenecks, or redundancies.

$2.$ Gather relevant data and performance metrics related to the process.

$3.$ Analyze the data using appropriate techniques to understand trends and patterns.

$4.$ Identify areas for improvement based on the analysis findings.

$5.$ Develop strategies or recommendations to enhance the effectiveness and efficiency of the process.

Please Use the image attached to answer the question