1) Given the context of the case study, what would be Ms. Garcia's number one planning issue (priority) that she should address? Please: - state which of the 9 areas the priority falls into - describe in detail what the priority is - provide justification as to why this priority should be H1 - you may make reasonable assumptions and inferences, please state them as needed Paragraph Form / Minimum Word Count: 100 / Minimum References Required: 0 2) What would be Ms. Garcia's number two planning issue (priority) that she should address? Please: - state which of the 9 areas the priority falls into - describe in detail what the priority is - provide justification as to why this priority is less important than priority #1 - you may make reasonable assumptions and inferences, please state them as needed Paragraph Form/ Minimum Word Count: 100 / Minimum References Required: 0 3) What would be Ms. Garcia's number three planning issue (priority) that she should address? Please: - state which of the 9 areas the priority falls into - describe in detail what the priority is - provide justification as to why this priority is the lowest priority out of all three o you may make reasonable assumptions and inferences, please state them as needed Paragraph Form / Minimum Word Count: 100 / Minimum References Required: 0 Riverbend Orthopedics is a busy group practice with expanded services for orthopedic care. It has seven physicians and a podiatrist, plus about 70 other employees. At its big. new clinic building, Riverbend provides extensive orthopedic care. Several technicians provide diagnostic medical imaging, from basic X-rays to magnetic resonance images. The physicians perform surgery in their own outpatient surgery center with Riverbend's own operating nurses and technicians. Therapy is provided by three physical thera. pists and one part-time contracted occupational therapist. In addition to staff providing actual patient care, the clinic has staff for financial management, medical records, human resources, information systems/technology, building maintenance, and other administrative matters. Occasional marketing work is done by an advertising company. Legal work is outsourced to a law firm. Riverbend is managed by a new president, Ms. Garcia. She and Riverbend have set a goal of achieving "Excellent" ratings for patient experience from at least 90 percent of Riverbend's patients this year. The seven physicians and one podiatrist own Riverbend Orthopedics and together are the board of directors. MS. Garcia is currently leading the board of directors in its strategic planning. They all feel the "Healthcare Trends and Future Developments" section of chapter 1 is relevant to Riverbend. They also note that only 57 percent of patients rated the ease of scheduling appointments as "Excellent" during the past year. All appointments are scheduled by telephone