Question: 1. How are the five PMBOK process groups conducted using the Agile/Scrum approach? 2. This question refers to the brief article about the IRS's development

1. How are the five PMBOK process groups conducted using the Agile/Scrum approach?

2. This question refers to the brief article about the IRS's development of an Enterprise Case Management (ECM) system.

a. Briefly explain why the state of the IRS technology (as of 2018) was unacceptable.

b. Why would IRS employees be motivated to create and utilize "workarounds?"

c. Briefly explain the role of "business requirements" for the development of a new successful ECM system.

d. What kinds of "testing" are important to assure the success of a new ECM system for the IRS?

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