Question: 1 . How did AT&T align business needs and learner needs? 2 . Critique the retraining initiatives at AT&T in terms of the four key

1. How did AT&T align business needs and learner needs?
2. Critique the retraining initiatives at AT&T in terms of the four key components (define, design, deliver, assess). What are the key strengths and weaknesses in each of these areas?
3. What would be your recommendations for addressing the "expressions of discontent" about the Workforce 2020 program?

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