1. How does development differ from training? How does development support career management in modern organizations? (@LO 8-1) Page 264 2. What are the four broad categories of development methods? Why might it be beneficial to combine all of these methods into a formal development program? ( LO 8-2) 3. Recommend a development method for each of the following situations, and explain why you chose that method. (@LO 8-2) a. An employee recently promoted to the job of plant supervisor is having difficulty motivating employees to meet quality standards. b. A sales manager annoys salespeople by dictating every detail of their work. c. An employee has excellent leadership skills but lacks knowledge of the financial side of business. d. An organization is planning to organize its production workers into teams for the first time. 4. A company that markets sophisticated business management software systems uses sales teams to help customers define needs and to create systems that meet those needs. The teams include programmers, salespeople who specialize in client industries, and software designers. Occasionally sales are lost as a result of conflict or communication problems among team members. The company wants to improve the effectiveness of these teams, and it wants to begin with assessment. How can the teams use 360-degree feedback and psychological tests to develop? (O LO 8-3)