Question: 1. How does the organization practice teamwork? What types of teams are present and how do they help the organization achieve quality and excellence initiatives.

1. How does the organization practice teamwork? What types of teams are present and how do they help the organization achieve quality and excellence initiatives.

2. How involved are employees in the quality effort?

3. Does the organization practice employee empowerment? How so? Provide evidence.

4. What steps do managers take to motivate employees?

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