Question: 1 . How does Tom go about establishing a training program? Who should he talk to ? 2 . Does he need to motivate anyone,

1. How does Tom go about establishing a training program? Who should he talk to?
2. Does he need to motivate anyone, and if so how does he do that? Will there be resistance? Will there be a fallout?
3. What are the benefits of establishing a training program?

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