1. How has Dell used virtual integration to become an industry leader? Dell has used virtual integration to become an industry leader by leveraging its global suppliers to reduce costs and provide customers with the latest technology. Dell has also used virtual integration to enable a direct sales model that provides customers with personalized, one-on-one customer service. This has allowed Dell to respond to customer needs and maintain a competitive edge quickly. 2. What are the implications of virtual integration for other companies in the industry? The implications of virtual integration for other companies in the industry are that they must adopt a similar approach to remain competitive. Companies must leverage their global suppliers to reduce costs and provide customers with the latest technology. They must also focus on customer satisfaction and innovation to remain competitive. Additionally, companies must be willing to invest in new technologies to remain competitive.  

4. Case Analysis Alternative Solutions to the above problems with Pros and Cons for each alternative (use relevant IT management frameworks in your analysis) 5. Management Recommendations Recommended solution and rationale

https://hbr.org/1998/03/the-power-of-virtual-integration-an-interview-with-dell-computers-michael-dell.