$1$ how was the software designed to allow different departments$/$individuals within the team to properly communicate and improve collaboration?

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$2$ Did they do well in customer relationship management $($CRM$)$ to meet a myriad of business needs for team managers, coaches, scouts, and others? Why or why not?

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$3$ Chapter $6$ introduced the viewpoints of customer journey and customer experience $($CX$).$ Could you discuss whether and how SAP Sports One provide a seamlessly well$-$performed CX$?$ Please illustrate some details and examples based on the trail experience you just had.

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