1.

hyperbole is best used in the following:

	a.	Hyperbole surrounds the promises of self-driving cars tomorrow for everyone, everywhere.
	b.	Fueled by social media, the forecast of widespread voter support is political hyperbole.
	c.	Covered with hyperbole, fans celebrated the astounding victory well into the morning.
	d.	The cheerful new childrens film describes a fun and hyperbole-free future.
	e.	a and b are correct

2.

Studies show that today English sentences have, on average, a length of

	a.	fewer than 9 words
	b.	9 to 13 words
	c.	14 to 18 words
	d.	19 to 23 words
	e.	there is no average length; it depends on the subject

3.

Select the statement that best reflects the you view in customer communication:

	a.	We are promoting a new medical plan that we believe has many outstanding benefits.
	b.	Before we can allow you to purchase items on this new account, we must wait two weeks to verify your credit.
	c.	You may begin making purchases on your new account in two weeks.
	d.	Were closed. Come back when were open.
	e.	c and d are correct

4.

Groupthink

	a.	contributes to faulty project group decision-making
	b.	results from project group pressures to think and act alike
	c.	results from a false illusion of invulnerability within a project group
	d.	encourages active, thoughtful and constructive group decision-making
	e.	a, b, and c are correct