1. Identify a key benefit that robo-advisors can provide to retirees. Tax-efficient drawdown of assets Client education. The client discovery process. Setting realistic client expectations about investment returns.

2. The redesign of bank branches is intended to transform the branch from a __ Centre to a ___ Centre. Investment, financial planning. Community, business. Financial planning, transaction. Transaction, financial planning.

3. Which of the following is not a benefit of Wealthsimple's partnership with Power Financial, which operates Investors' Group, a traditional financial planning firm? The partnership may lower Wealthsimple's client acquisition costs in the robo-channel. The partnership may enhance the efficiency of financial planners by utilizing Wealthsimple's technology. The partnership may enable enhanced client segmentation between the robo-advisor and traditional financial planning firm. The partnership is intended to make traditional financial planning obsolete.

4. Identify key objectives of the HW segment that insurance companies are uniquely positioned to fulfil with their product offerings. Speculation and inter-generational wealth transfer. Income and growth. Safety of principal and income. Inter-generational wealth transfer and growth.

5. The Asset Accumulator client segment is most suited to which channel? Self-directed Advisory Transactional Discount

6. In the article, Questrade's Marketing: Valid Points, the Denial of the Value of Advice, and Undeliverable Brand Promises, the author defends the value proposition of in-person financial planning that justifies a higher fee. The examples of qualitative value-added service include. Using automation for greater efficiency. Assisting the client in managing through life events. Reviewing portfolios on a regular basis. Providing higher investment returns.

7. Why are wealth management services struggling to maintain a sufficient number of advisors to service clients? Large numbers of retiring advisors. Poor compensation. Advisors are leaving to join the robo-advice channel. A& B.

8. Which advice channel is positioned to offer advice at a competitive price? Robo-advisory. Full-service brokerage. Discount brokerage. Financial planning.

9. What is the key revenue source in the financial planning channel? Mutual fund management fees. Fees charged directly to the client as a percentage of their portfolio. Administrative fees. Commissions.

10. According to the article "Pedal to the Metal: Grow Digital Engagement Now," what opportunity has COVID presented to financial planners Increase fees due to the higher need for financial planning. Expand services to include health care. Expand their offering to clients' family members. Rebalance portfolios to reduce risk.

11. Which channel pair has fee levels that are approximately comparable? Robo-advice and wealth management. In-branch financial planning and wealth management. In-branch financial planning and robo-advice. Discount brokerage and robo-advice

12. Why did Nicola, a HNW in-person financial planning firm, launch Wealthbar? Leverage technology in the discovery process. Service the emerging affluent until their asset levels qualify them for in-person planning. Transition clients with complex estate planning needs to an online channel. Offer a hybrid service to their HW clients.

13. Identify a key factor that has contributed to the efficiency of financial planning in the bank channel. Selling stocks and bonds to attack the HW client. Product expansion to retain clients throughout their lifecycles. Selling mutual funds with the highest management fees. Selling mutual fund wraps instead of stand-alone mutual funds

14. Identify a potential disadvantage of mutual fund trailer fees Advisor-client conflict of interest. Inefficiency in the collection of fees Frequent transactions to generate the fee None of the above.

15. Identify a financial planning function that is best suited to "human" advice. Portfolio rebalancing. Risk management. Client discovery process Investment Management

16. Which statement is false? Millennials are more likely than older generations to accept algorithmically driven investment advice. Retirees are suitable clients for digital investment channels. Subscription-based fees for financial advice are always less expensive than management fees. A client-direct fee is typically tiered according to asset levels.

17. Robinhood clients are most interested in which of the following? Inexpensive financial advice, Unbiased advice. A buy-and hold strategy. Free trading

18. Which statement regarding the marketing strategy of the robo-advisor channel is (are) correct? It offers tax-efficient automatic rebalancing of portfolios. It utilizes an algorithm that can create a tax-efficient income stream for retirees. It requires scale to be profitable. All of the above.

19. Identify a notable trend(s) in the provision of wealth management services to HNW clients. Automated service. Switch from commission to fee based. Switch from individual securities to mutual funds. All of the above.

20. Identify the key way in which RBC segments its wealth management service.

• offerings
• Client needs