Question: 1. Identify specific methods that you could use, to measure customer satisfaction in your business. 2. Explain the major five indicators for renewal of a
1. Identify specific methods that you could use, to measure customer satisfaction in your business.
2. Explain the major five indicators for renewal of a business.
3. Using examples, discuss the difference in meaning between automation and robotics
4. List the various types of problem customers that a business can encounter, describe the characteristics of each type and the best approaches for dealing with them.
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