1. Identify the key actors in the case whose actions led to the breakdown of IR at the sub- assembly plant of Tesco.

2. What factors contribute to the breakdown of industrial relations?

3. What were the expectations of each party, the owner, workers and trade union from other parties?

4. Evaluate the costs and benefits associated with each party in the dispute.

5. Analyze the losses incurred by labor and management.

6. How has the management used its power to deal with labor?

7. What were the advantages and disadvantages of closing the factory for the owner?

8. What issues must Gera consider and address before planning ahead?

9. What would you recommend as the best possible course of action that would have been more satisfying to all parties?